Privacy Policy

Real Estate Agency DOMORUM respects the privacy of every individual and understands that the protection of personal data is of utmost importance. We take the security of the personal information you provide responsibly; therefore, we operate in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

As real estate service providers, we hold ourselves to the highest standards of integrity and transparency. This Privacy Policy explains how we collect, use, and protect personal data obtained through our website www.domorum.lt, and outlines your rights as a data subject.

Who is the controller of your personal data?

Your data is processed by MB "Baltijos tiekimo konsultacijos", legal entity code 305635469, email: info@domorum.lt, tel.: +370 612 37101.

What personal data do we collect?

When you fill out an inquiry in our website's contact form, you provide us with:

  • Your first and last name;

  • Your email address;

  • Your phone number;

  • Any other information you voluntarily enter in the message field.

    Štai jūsų privatumo politikos tęsinys, išlaikant teisinį tikslumą ir jūsų prekės ženklo skaidrumo toną.

What are the purposes and legal grounds for processing personal data?

We collect and process only the personal data necessary to conduct our business and ensure high-quality services. Your data is used only for clearly defined purposes:

  • to contact you and respond to the specific inquiry submitted through our website's contact form;

  • to provide you with offers regarding our services;

  • to maintain communication when you intend to enter into or execute a contract;

  • to evaluate how visitors use our website in order to improve it;

  • to ensure the protection of our rights and the quality of the services provided.

The legal grounds for processing this data are: your consent, the performance of a contract (when such a contract is concluded), and our legitimate interest in ensuring operational security and service quality.

How long do we store your data?

Personal data is stored for no longer than is necessary to achieve the purposes outlined in this Privacy Policy. In all cases, your personal information is kept for no longer than 3 years, except where longer storage is required by law. Upon the expiration of the storage period, your personal information is destroyed or deleted in a manner that ensures it cannot be recovered.

How do we protect your personal data?

We take the security of your information responsibly and implement all reasonable technical and organizational measures to protect personal data from loss, unauthorized access, disclosure, or other unlawful processing. These measures include:

  • secure servers and access control mechanisms;

  • data encryption where necessary;

  • access restricted to authorized personnel only, subject to strict confidentiality obligations;

  • regular monitoring of our systems and updates to security measures.

While we strive to provide the highest possible level of protection, please note that no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Who may be the recipients of your personal data?

We guarantee that your personal data will not be sold, provided, or otherwise transferred to third parties without a legal basis, nor will it be used for any purposes other than those for which it was collected. We transfer your data only in accordance with this Privacy Policy and applicable laws.

In providing our services, we occasionally rely on the assistance of trusted partners and service providers (e.g., IT maintenance companies) to ensure seamless service delivery and website functionality. In such cases, your data is transferred only to the extent necessary to provide these services and only to partners who commit to processing the data according to our instructions and in compliance with GDPR requirements.

We also reserve the right to provide information about you if required by law or if lawfully requested by law enforcement or criminal prosecution authorities.

Your personal data is not transferred outside the EU/EEA.

What are your rights?

As a data subject, you have the following rights:

  • The right to be informed about how and why your personal data is being processed;

  • The right to access your personal data and receive information about its processing;

  • The right to rectify inaccurate or incomplete data;

  • The right to erase your data (“the right to be forgotten”) or suspend its processing, provided there are legal grounds for doing so;

  • The right to restrict data processing under certain circumstances;

  • The right to data portability, allowing you to transfer your data to another controller where technically feasible;

  • The right to object to the processing of your data or to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise these rights, including the right to request the deletion of all information we hold about you, please submit a written request via email: info@domorum.lt.

If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the State Data Protection Inspectorate (VDAI).

Cookies

Our website uses cookies to ensure smooth operation, enhance your browsing experience, and collect anonymous data about website usage. Cookies are small text files stored on your device when you visit our site.

Types of cookies used:

  • Necessary cookies: Essential for the website’s functionality and cannot be disabled. They ensure security and technical performance.

  • Functional cookies: Remember your choices, such as language or other settings, to improve your experience.

  • Analytical cookies: Collect anonymous data on how visitors use the site (e.g., via Google Analytics). This helps us improve our content and services.

As our website does not offer login or registration, cookies are not used for user authentication or storing login credentials.

Third-party cookies: Our website may use third-party services (e.g., Google Analytics) that use cookies according to their own privacy policies.

Managing cookies: You can manage or delete cookies at any time via your browser settings. Please note that disabling certain cookies may limit the website's functionality. For more information, visit www.aboutcookies.org.

If you have any further questions regarding the information provided in this Privacy Policy, please feel free to contact us via email at: info@domorum.lt .