Privacy Policy

DOMORUM Real Estate Agency respects the privacy of every individual and understands that the protection of personal data is of utmost importance. We take the security of the personal information you provide seriously and comply with applicable laws, including the General Data Protection Regulation (GDPR).

As a real estate service provider, we uphold the highest standards of integrity and transparency. This Privacy Policy explains how we collect, use, and protect personal data obtained through our website www.domorum.lt, as well as your rights as a data subject.

Who is the data controller?

Your data is managed by MB “Baltijos tiekimo konsultacijos”, legal entity code 305635469, email: info@domorum.lt, phone: +370 612 37101.

What personal data do we collect?

When you submit an inquiry via our website’s contact form, you provide us with:

  • Your full name

  • Email address

  • Phone number

  • Any other information you voluntarily enter in the message field

Purpose and legal basis for processing personal data

We collect and process only the personal data necessary to provide our services and ensure their quality. Your data is used solely for clearly defined purposes:

  • To contact you and respond to your specific inquiry submitted via the contact form

  • To provide you with offers regarding our services

  • To maintain communication if you intend to enter into or execute a contract

  • To evaluate website usage and improve its functionality

  • To ensure the protection of our rights and the quality of services provided

The legal basis for processing this data includes your consent, the performance of a contract (when applicable), and our legitimate interest in ensuring operational security and service quality.

Data retention period

Personal data is retained only as long as necessary to achieve the purposes outlined in this Privacy Policy. In any case, your personal information is not stored for more than 3 years, except where longer retention is required by law. After this period, your data is securely deleted or destroyed so that it cannot be restored.

How we protect your personal data

We take responsible measures to secure your data and implement all reasonable technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or other unlawful processing. These measures include:

  • Secure servers and access control mechanisms

  • Data encryption where necessary

  • Access restricted to authorized personnel under confidentiality obligations

  • Regular monitoring of systems and updating security measures

While we strive to ensure the highest possible level of protection, please note that no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

Who may receive your personal data?

We ensure that your personal data will not be sold, shared, or otherwise transferred to third parties without legal basis, nor used for purposes other than those for which it was collected. Data is shared only in accordance with this Privacy Policy and applicable laws.

In providing our services, we may rely on trusted partners and service providers (e.g., IT support companies) to ensure smooth service delivery and website functionality. In such cases, data is shared only to the extent necessary and only with partners committed to handling the data according to our instructions and GDPR requirements.

We also reserve the right to disclose your information if required by law or upon legitimate request by law enforcement or other authorities.

Your personal data is not transferred outside the EU/EEA.

Your rights

As a data subject, you have the following rights:

  • The right to know how and why your personal data is processed

  • The right to access your personal data and information on its processing

  • The right to rectify inaccurate or incomplete data

  • The right to erase your data (“right to be forgotten”) or to restrict processing when legally applicable

  • The right to restrict processing under certain circumstances

  • The right to transfer your data to another data controller, where technically feasible

  • The right to object to the processing of your data, or to withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal

To exercise these rights, including requesting deletion of all your data, please contact us in writing at info@domorum.lt.

Cookies

Our website uses cookies to ensure proper functionality, improve your browsing experience, and collect anonymous usage data. Cookies are small text files stored on your device when you visit our website.

Types of cookies used:

  • Essential cookies: Necessary for website functionality and cannot be disabled. They ensure security and proper operation.

  • Functional cookies: Remember your preferences (e.g., language) to enhance your experience.

  • Analytical cookies: Collect anonymous data on website usage (e.g., Google Analytics) to help improve content and services.

Our website does not use cookies for authentication or storing login information.

Third-party cookies: We may use third-party services (e.g., Google Analytics) which also use cookies according to their privacy policies.

Managing cookies: You can manage or delete cookies at any time via your browser settings. Note that disabling certain cookies may limit website functionality. For more information on managing cookies, visit www.aboutcookies.org.

Contact

If you have any questions about this Privacy Policy, please contact us at info@domorum.lt